AirTran Airways was rated the top airline in the 2011 Airline Quality Rating report. The rating has been conducted annually since 1991 as a joint research project funded as part of faculty research activities at Purdue University and Wichita State University.

In 2011, the U.S. airline industry improved in three of the four major elements of the Airline Quality Rating: on-time performance, baggage handling and involuntary denied boardings. The AQR ranked the 16 major airlines as follows:


AirTran
Hawaiian
JetBlue
Alaska
Southwest
US Airways
Delta
Continental
Frontier
SkyWest
American
United
Mesa
Comair
Atlantic Southeast

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